This Privacy Policy governs the manner in which Ipoh Garden Homestay, operated under Millreg Direct, collects, uses, maintains, and discloses information collected from users (each, a “Guest”) of our website and homestay services.

Personal Identification Information

We may collect personal identification information from Guests in various ways, including when Guests visit our website, make reservations, or communicate with us via phone or email. Personal identification information may include names, email addresses, and phone numbers. Guests may choose to provide such information voluntarily, understanding that it enables us to facilitate their stay with us. We collect personal identification information only when voluntarily provided by Guests.

Non-personal Identification Information

We may collect non-personal identification information about Guests whenever they interact with our website. This information may include the type of browser, device, and technical details related to Guests’ visits, but it does not personally identify individuals.

Web Browser Cookies

Our website may use “cookies” to enhance Guest experience. Cookies are placed on Guests’ devices for record-keeping purposes and to track information about their interactions with our website. Guests may choose to set their web browser to refuse cookies, though doing so may limit certain functionalities of the website.

How We Use Collected Information

We collect and use Guests’ personal information for the following purposes:

To process reservations and provide hospitality services
To improve our website and services based on Guest feedback
To send periodic emails regarding reservations, inquiries, and updates
How We Protect Your Information

We implement appropriate data collection, storage, and processing practices, as well as security measures, to protect against unauthorized access, alteration, disclosure, or destruction of Guests’ personal information, including SSL encryption for sensitive data transmission.

Sharing Your Personal Information

We do not sell, trade, or rent Guests’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and Guests with our business partners and trusted affiliates for the purposes outlined above.

Compliance and Changes

We reserve the right to update this Privacy Policy at any time. We encourage Guests to review this policy periodically to stay informed about how we protect their personal information. By using our website and homestay services, Guests signify their acceptance of this policy.

This Privacy Policy was last updated on 1st Jan 2024.

Your Acceptance of These Terms

By using our website and homestay services, you signify your acceptance of this policy. If you do not agree to this policy, please refrain from using our website and services.